Receptionist Position - FILLED!!

This position includes approximately 15-20 hours: some weekdays, weekday evenings, and every other Saturday. 

Our front desk staff supply the first impression of Knollwood to our clients, so they must be respectful, kind, and highly professional.  General duties include ‑ but are not limited to – answering the phones, greeting clients and their pets, making appointments, preparing medical records, filing, data entry, preparing exam rooms for clients, and acting as a go-between for the Doctor and our clients.   Ask for a job description at our Front Desk.

The preferred applicant will be a team player with prior medical office experience, an understanding of medical office protocol and terminology, and the ability to maintain a medical-appropriate appearance and attitude at all times.  If you have other, unrelated, skills that you feel will allow you to bridge a lack of medical office experience, come on in, fill out an application, and tell us what you think you can offer!

Our front desk staff are constantly on their feet, constantly moving, and constantly multi-tasking.  All of us at Knollwood work hard, and you will, too!  Hours include some evenings until 7pm or later.  We rotate our schedule monthly, depending upon the needs and desires of all Front Desk staff.

We supply uniforms, and assign a mentor to all new hires in their area of responsibility.  Newly hired staff are expected to complete and sign off on a training program within a required amount of time to maintain their position.         

Essential requirements for this position include:

* Demonstrated ability to perform tasks as listed in our Job Description;
* Demonstrated ability to operate our computer system and our office equipment;
* Demonstrated ability to effectively communicate with clients, as well as fellow employees;
* Demonstrated ability to learn new skills;
* An ability to show up for work every day with a smile on your face and to keep it fresh all day, every day;

* Demonstrated ability to work as an effective Medical Team Member;
* Dependable transportation;
* An appreciation and respect for the diversity of the clients and patients we serve.

Applications must be filled out in our office.  Please attach three work-related letters of reference complete with contact telephone numbers (not references from friends) and a work history for the past 10 years.

 Nurse Position - FILLED!

Part-time skilled position; prior small animal hospital experience required; must have reliable transportation; salary based on documented skill level and ability to perform, or to earn to perform within a specified period of time, medical duties such as those listed below.

Technical Duties: 

• Performing IV and jugular catheterization, intravenous and tube feedings
• Performing induction, monitoring, and documentation of anesthesia 
• Performing dental prophylaxes
• Taking, developing, and properly documenting radiographs in a efficient manner
• Anticipating and accommodating the needs and quirks of two Doctors and our Externs
• Performing in-house laboratory tests, including reading simple cytology, UAs, fecals, etc
• Knowing correct medication and fluid dosages for specific weights and species
• Administering medications, treatments, and vaccines to patients as prescribed by the Doctors
• Assisting Doctors with client education and demonstrations
• Entering charges and using the computers fully and effectively
• Quick and efficient multi-tasking

Non-Technical (But Crucial) Duties: 

• An ability to show up for work every day with a smile on your face
• Calming scared cats, nervous dogs, and worried clients
• Explaining about the complementary and alternative services we offer
• Holding hands, remembering babies’ names, drying tears
• Making grouchy clients (or fellow employees) laugh
• Encouraging Dr. Mitchell's three disreputable dogs to behave.
• An appreciation and respect for the diversity of the clients and patients we serve.

Applications must be filled out in our office.  Please attach three work-related letters of reference complete with contact telephone numbers (not references from friends) and a work history for the past 10 years.

Hospital Assistant - POSITION FILLED!

Part time.  HAs are mainly responsible for keeping our medical facility in a clean and sanitary condition. They also walk patients, assist with administration of food and medication, and assist our Nurse Assistants and Nurses as requested. They also are involved in the inventory and ordering of supplies and food, and in generating and maintaining computer data.  This position is the "starting place" for animal lovers.  All of our Doctors, Nurses, and Nurse Assistants once worked as HAs!

Many of our HAs use the skills they gain from working with us to pursue a career in veterinary medicine. Others use their skills to enhance their utility to our practice, and eventually decide to move to our Reception or Nursing Staff.  Still others enjoy the challenges of this position and elect to continue their support of our hospital by dedicating their skills to the HA position long term.

Requirements for this position: (Ask for a Job Description in the office for details)

* A desire and motivation to learn new skills;
* An ability to take direction to learn those skills;
* An ability to learn from mistakes and not repeat them;
* Dependable transportation and the ability to show up for work on time, without exception;
* An appreciation and respect for the diversity of the patients and clients we serve.

Applications must be filled out in our office.  Please attach three work-related letters of reference complete with contact telephone numbers (not references from friends) and a work history including all prior jobs.